Everyone has been quite distracted by the idea of an automated, self-driving car, but in the meantime Hyundai has been busy developing an automated autonomous car salesperson. The robot, named DAL-e, is quite adorable and wouldn’t look out of place in a Disney Pixar movie, but its one job is to sell people cars.
Hyundai has released that DAL-e stands for Drive you, Assist you, and Link with you-experience. The company released the bot in the midst of the pandemic, in order to help continue serving its customers needs in a way that’s safe for everyone.
For those concerned with contact with salespeople during the COVID-19 pandemic, the robot salesperson is meant to be a friendly information point of contact.
The company has said: “It is accoutered with friendly, emotive physical features for close interactions with customers. In the event that a customer enters the showroom without wearing a mask, the android recognizes it and advises the customer to wear one. ”
Hyundai continued: “In terms of its communication capability, it can engage in an automated and smooth dialogue with customers by providing useful information on products and services and responding to verbal and screen touch commands.”
The robot is capable of reading facial expressions and is equipped with a language comprehension and artificial intelligence platform.
The question is, is this robot as pushy as a human car salesperson? Does it end up taking “no” for an answer? According to Hyundai, the bot is supposed to be friendly and informative, so many our car shopping experience is going to change forever.
The company also said that the DAL-e will become available in both Hyundai and Kia showrooms in order to help customers feel safe and informed while purchasing a car right now.